Privacy Policy

Everyone has the right to keep their information private.  This Policy of privacy and practices applies to MOOV Frozen Foods Inc., and its web site(s).

In an era in which technology increasingly facilitates the circulation and exchange of information, we have established certain guidelines to govern the collection, use and disclosure of personal information in a manner that recognizes the right of privacy of individuals with respect to their personal information, and the need of our site and associated services to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.
 

What This Policy Covers & Definitions

This policy covers how this website treats personal information that it collects and receives, including information related to your past use of this site.

"Personal information" is information about you that is personally identifiable like your name, home address, personal email address, or phone number, that is not otherwise publicly available.

"Personal information" does not include the name, title or business address or telephone number or email address of an employee of an organization.

This policy does not apply to the practices of companies that MOOV Frozen Foods Inc. does not own or control, or to people that MOOV Frozen Foods Inc. does not employ or manage.
 

Personal Information Collected

MOOV Frozen Foods Inc. may collect personal information only when you register with us or our website, email, or database services, or when you use our services or as permitted or required by law.  We may ask occasionally ask to voluntarily provide information such as your favorite fruit, your opinion or your demographic such as the number of people living in your household.

If you do not want us to have this information then we ask that you do not submit it to us. We respect our customers and our clients and their information, and do not collect any more personal information than reasonably necessary to enable them to learn about, request or participate in the services we offer, and to provide those services.

We ask you to provide this information, it is so that our database may have the most complete information concerning our patrons, and to facilitate certain services (such as: email list management). Once you register with us, and sign in to any of our services, you are not necessarily anonymous to us.

Personal Information - How We Use It

MOOV Frozen Foods Inc. may collect information about any events, offerings, products or services you may register or publicize with us

When you do provide us with personal information, we may use that information to, unless otherwise stated, store and process that information to administer this Site, better understand your needs and preferences of how we can improve our products and services, tailor our Site to suit your interests or to contact you and respond to your requests for information, products or services.

If you choose to receive information about our products and services or register for a program or service, we will use your personal information for these purposes. If you choose to receive information about products and services of our sponsors and customers, Moov Frozen Foods Inc. will disclose to its sponsors and customers aggregated, anonymous data, and not your personal information. Moov Frozen Foods Inc. will not sell or otherwise disclose your personal information to third parties.

You may receive communications from Moov Frozen Foods Inc. If you have opted in or voluntarily chosen to receive information about our products and services, then you may receive e-mail newsletters and other information from Moov Frozen Foods Inc. If you voluntarily choose to receive information from our sponsors or customers, then you may receive information from our sponsors or customers. In either situation, you may choose to receive or not receive this information. Further, if you choose to send an inquiry to Moov Frozen Foods Inc via the “Contact Us”  section of our site,  Moov Frozen Foods Inc. may respond to your inquiry via e-mail, telephone, mail or fax according to information provided.

Children

This Site is not specifically directed at children and Moov Frozen Foods Inc. has no intention of collecting any personal information from individuals under the age of majority in their jurisdiction or, Canada, under thirteen years of age. Where appropriate, Moov Frozen Foods Inc. will specifically instruct children not to submit such information on our Site. If a child has provided us with personally-identifiable information, a parent or guardian of that child may contact us during business hours (EST) Monday to Friday, or use the "contact us" e-mail link to request that this information be deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.

Other Information Collected Automatically

In some cases, we may collect information automatically that is not generally personally-identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, the domain name of the website from which you linked to the Site, parts of the Site that you visit during your time on the Site.

However, we also collect and use your Internet protocol (IP) address, which is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your company's local area network (LAN) or wide area network (WAN). When you view a web page, the web server automatically identifies your computer by the IP address assigned to it during your session online. We may store and use the IP address and other automatically collected information for the purposes of administering our Site and auditing the use of our Site. We do not link this information to your personal information.

This information is aggregated to form anonymous statistical user data, which we may store, use and disclose to Moov Frozen Foods Inc. related companies or affiliates or third party advertisers or suppliers for the purposes of administering the Site, to better understand our customers' needs and preferences, to improve our products and services and to provide advertising on the Site
 

Unsubscribing

Regarding email and internet Public Relations, our policy is to provide means for all recipients to automatically, on demand, "Unsubscribe" – to remove themselves from being emailed by our data based lists; direct requests for us to do so manually will be executed within a reasonable time.

All email addresses provided to us by our clients or any third parties for dissemination are presumed to have been vetted for opt-in permission, Lawful Use, and acceptance of email materials.
 

Information Use, Disclosure, and Sharing: Adults

MOOV Frozen Foods Inc. does not rent, sell, or share personal information with nonaffiliated companies except to provide products or services, or when we have your permission, or under the following circumstances:

Email addresses may be shared with our third party suppliers and partners, for those who have opted (given permission) to receive information from third parties.

To respond to subpoenas, court orders, or legal process, or may be impelled to use information to establish or exercise our legal rights or defend against legal claims, to debt collection, or to communicate with a barrister, solicitor, notary advocate or judge.

If we find it necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud or law contravention, situations involving potential threats to the physical safety of any person, health threats, emergency, violations of our terms of use, or as otherwise required by law.

It is used for statistical purposes, where individual consent is impractical and the information is used in such a way as to ensure the confidentiality of individual private information.

By necessity we share information with those who provide support for the internal operations of the web sites, our products, and our services, and our agents (e.g., contractors who provide fulfillment services or technical support to the web sites, database management, or any products or services). We may provide or limit access to personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
 

Cookies

MOOV Frozen Foods Inc. may set and access cookies for websites or online services on your computer. This is standard personalization practice in web services, and is a function that can easily be disabled by recipients or visitors by turning off their web browser’s cookies. Note that visitors with disabled cookies may not receive adequate or full functionality of database-driven or other online services or websites.
 

Questions, Suggestions, and Requests for Information

You may contact us to request information at the following contact information

Steve Zervoudakis
Executive Partner
MOOV Frozen Foods Inc. Canada
4000 St. Jean Blvd., Suite 3100
Dollard-des-Ormeaux, Quebec, H9G 1X1
514-328-6668 ext. 237
or through our contact form